Frequently Asked Questions

Everything you need to know before you get started. Don't see your question? Contact us.

Getting Started

How does the quote process work?

Upload one or more photos of your garage through the app. Our AI analyzes your space — estimating dimensions, clutter level, and usable wall space — and generates an instant quote. No phone call, no waiting. If you like what you see, book a free measurement visit to lock in the final number.

Do I need to clean my garage before taking photos?

Nope. In fact, photos of your garage as-is give us the most accurate picture of what we're working with. The more realistic the photo, the better the AI estimate.

How accurate is the AI quote?

Very close for standard two-car garages. The quote is based on estimated square footage and what you select. A free measurement visit confirms exact dimensions before any work begins, so there are no surprises.

What if I'm not happy with the AI-generated preview of my space?

The AI preview is a starting point. If it doesn't capture what you're imagining, reach out — we can work up a custom concept and share it directly through your account.

Pricing & Payment

What do the package prices include?

Every package includes the consultation, all materials, and professional installation. There are no separate labor or travel fees within the Magic Valley.

Are the prices on the website guaranteed?

The prices shown are flat-rate starting prices for a standard two-car garage. After the measurement visit, you get a written quote. If your garage is larger or the project scope is different, we discuss it before you commit.

How does the deposit work?

A 50% deposit is collected online when you book your installation date. The remaining 50% is due when the job is complete and you're happy with the result.

What payment methods do you accept?

We accept all major credit and debit cards through our secure online payment system.

Can I add on extras after I've chosen a package?

Yes. Storage bins, premium materials, and additional shelving units can be added to any package. You'll see all the options on your quote page.

The Work Itself

How long does a typical job take?

Most installations are completed in a single day. Larger projects — especially ones that include full junk removal plus complete organization — may take two days. We'll give you a time estimate before your install date.

Do I need to be home during the installation?

We ask that someone be home at the start to walk us through the space. After that, most customers go about their day and come back to a finished garage.

What happens to the junk you haul away?

We sort and dispose of everything responsibly. Items in good condition are donated when possible. Everything else is taken to a licensed disposal facility.

Will the shelving damage my walls or floor?

The 2×4 shelving systems we build are freestanding or wall-anchored using standard hardware. They won't damage drywall beyond normal anchor holes. Epoxy floor coating (an add-on) is permanent — we'll discuss prep and curing before we begin.

What if something isn't right after the job is done?

We want you to love the result. If anything isn't right, call or email and we'll come back to fix it.

Service Area

Where do you work?

We serve the Magic Valley and surrounding areas — including Twin Falls, Burley, Rupert, Jerome, Gooding, Hagerman, and nearby communities.

Do you travel outside the Magic Valley?

It depends on the project. Reach out via the contact page and we'll let you know if we can accommodate.

Ready to see your quote?

Takes less than 2 minutes. No obligation.

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